Roles and Responsibilities of eCommerce Inventory Manager


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E-commerce inventory management is among the most crucial elements of any eCommerce business. You need to ensure that your products are available and displayed on your website at all times. Without it, you can offer your customers a high-quality shopping experience, which is essential for driving sales growth. Let’s look at some critical roles and responsibilities of an eCommerce inventory manager:

Establish a replenishment process

  • Establish a replenishment process.
  • Evaluate inventory levels.
  • Check to reorder point.
  • Check order quantities.
  • Check inventory turnover rate, turns, and accuracy by month, quarter, or year (depending on your needs).

Ensure your product listings are up to date

When it comes to your products, you want them to be up-to-date.

This means that the product information is correct, the images are clear and relevant, and there are no typos or grammatical errors in product descriptions. It also means you have verified your specifications with manufacturers before listing them on eBay or Amazon (or other online marketplaces) if a manufacturer changes something about their product description or specs after you’ve recorded it. Like if they’ve lowered the price—you should update your listing immediately to reflect these changes so that customers don’t get upset by seeing them listed at an incorrect price point.

Tackle inventory and warehouse management issues

Inventory and warehouse management are two of the most important tasks that eCommerce inventory managers have to deal with. They will be responsible for allocating products to different warehouses, managing inventory levels at all these warehouses, keeping track of each product daily, and even ensuring enough stock levels in case of sudden demand spikes or shortages.

Inventory management is also crucial because it ensures that your company has no issues with its supply chain while keeping costs low by reducing wastage during transportation or shipping delays due to poor planning.

Manage end-of-life products

This is the fifth step in the eCommerce inventory process. Here, you’ll manage end-of-life products that have been discontinued and are no longer available for purchase. To remove these items from your inventory, you’ll need a plan:

  • Remove them from your website’s content management system (CMS).
  • Delete all associated images and copy them onto product pages.
  • Get rid of any promotional copy associated with these items (e.g., “buy now” buttons).

What is eCommerce inventory?

Inventory is a stock of goods, raw materials, components, and finished goods a business holds. It includes all products that customers have ordered but have yet to be delivered to them. The inventory management process involves planning for ordering new items based on forecasted demand. They anticipate when to make purchases based on current demand conditions, control costs, and maintain sufficient amounts of product in stock to meet customer needs while minimizing losses due to spoilage or theft.

What is inventory management in e-business?

In e-business, inventory management manages the inventory to meet the demand and supply. E-commerce is a rapidly growing business sector that involves buying and selling products online. The main objective of eCommerce inventory management is to sell its products at low prices with high quality. This makes it necessary for them to manage its inventory efficiently to increase its sales volume and reduce costs associated with storage or transportation.

Inventory management plays an important role because it ensures that there will always be enough stock available at any given time.

Critical Responsibilities of an eCommerce Manager

The primary responsibilities of an eCommerce inventory manager are

  • Centralized ordering system.
  • Replenishment process.
  • Product listings are up to date, including end-of-life products and more.
  • The inventory management system ensures a reliable supply chain for your business. It helps you accurately forecast demand throughout the year by predicting sales trends based on historical data from previous years (e-commerce businesses often use this approach). This information can use to plan for future expansions or changes in strategy by ensuring that all inventory needs will meet no matter what happens during those periods.”

What is Key to Successful Inventory Management?

The inventory manager is responsible for successfully managing all items in the company. They are also responsible for ensuring enough products are in stock so that customers can buy them and that no one buys something they don’t want or need. You may wonder how this person can do all this while managing their workload, but it’s quite simple: they focus on what needs to be done at any given time and delegate tasks accordingly.

The most important part about being an eCommerce inventory manager is knowing which role each employee plays within the organization’s operations team (or “enterprise”). Depending on your business type and how many employees are working within it. Additionally, each member will have different responsibilities—managing marketing campaigns across social media sites such as Facebook Groups & Pages. 

How do you manage inventory in-store and online?

  • Inventory management for eCommerce is an important part. You must be aware of what you have in stock, how much you are selling and what your inventory looks like daily.
  • Know the numbers: You need to know how many products are being sold and ordered daily to make necessary adjustments. If there isn’t enough stock to meet demand, your business will suffer from reduced or no sales!
  • Keep track of orders: You’ll also want this information when a customer orders through one channel (like Amazon). They’re aware of any delays caused by last-minute changes in product availability due to manufacturing issues or other factors beyond your control (such as holidays). This can help prevent unhappy customers who might otherwise be planning on canceling their orders if they are waiting to hear something soon enough after placing them!

What is multi-channel inventory?

Multi-channel inventory is a way to sell your products on multiple channels. It allows you to track the product and its location, so you can use one system for all your channels. The inventory system tracks the product and its movement between channels, locations, and even into warehouses.

It’s important to note that multi-channel inventory only works with some brands or products; it requires careful planning from the beginning so that everything flows smoothly once it goes live in production mode.

Benefits of a good inventory management system

  • Reduces stock-outs. When you have a good inventory management system, it’s easier to manage and track your inventories so that they stay in stock. This means that customers can get what they need when they want it rather than waiting for an item to be delivered or ordered.
  • Increases sales and profits. When enabled properly with an effective inventory management software solution. Retailers can use their existing data about customer buying habits to predict future sales based on past trends. It also improves customer satisfaction as only some products will sell immediately in every store location (some products may only be popular at certain times of the year). In addition, retailers who use an online shopping cart will see increased revenue from repeat customer purchases.  
  • Reduces costs associated with maintaining multiple physical locations across multiple states/countries by using one platform instead of having separate systems for each location.”

Importance to eCommerce Businesses

Inventory management is important for eCommerce businesses. It helps keep track of inventory and inventory management, which is crucial in running a successful eCommerce business.

There are many responsibilities of an eCommerce manager:

  • Managing stock levels by ensuring enough stock is on hand at all times.
  • Making sure that there are no overstocks or shortages at any time.
  • Managing the different types of products the company sells to ensure quality control throughout their production process, from raw materials to delivery. As well as monitoring incoming shipments into warehouses where they will be stored until they’re ready for sale online via online sites such as Amazon Marketplace Seller Central etc., thus helping improve customer satisfaction levels significantly if done right!

How do they manage inventory?

The inventory manager is responsible for managing all of the store’s inventory. This includes tracking and ordering new products while also keeping track of existing stock that has been sold. It can also calculate when items need to be restocked based on sales patterns or other factors (such as when unsold items are returned).

Inventory managers use software programs like Microsoft SQL Server 2008 R2 Express Edition or Oracle 11g Enterprise Edition (or higher). So they can easily access information about each item being tracked. These programs allow users access to many different functions, including viewing detailed reports pertaining only to specific categories such as “Shoes.”

Which factors influence inventory management?

The factors influencing inventory management are:

  • Product. This is the most important factor because it defines what goods you will be selling. For example, if your product is a pair of shoes, you will have to buy them in bulk and store them at a warehouse until they’re needed.
  • Target Market. Your target market will determine how much money you can spend on products and where they should be stored before being sold off through eCommerce sites like Amazon or eBay (if applicable). It also determines how quickly the products need to be shipped out after being purchased by customers online. This way, those who purchase them only have a short wait time before receiving their items safely home with no problems, along with their order confirmation emails confirming each step taken throughout this process up until now, including payment processing fees, etc.

What are some considerations for inventory management in eCommerce?

Inventory management keeps track of products to ensure they are available and in stock. This can do manually, but using an inventory management software program is more efficient. A good inventory management tool will allow you to:

  • Calculate sales for each SKU (stock-keeping unit) on your site, so you know how many units have been sold each month or quarter. This information can use for marketing purposes such as calculating advertising costs per impression or customer lifetime value based on sales history.
  • Create a plan for how much inventory you need at any given time based on current sales trends. This may include setting up warehouses worldwide if necessary so customers don’t have long waits before receiving their orders after making them online—a common problem among eCommerce inventory control.
  • Retailers who don’t keep enough stock on hand!

Why is inventory management important in eCommerce business?

You may wonder why inventory management is so important for an eCommerce business. The answer is simple: To prevent running out of goods and incurring a financial loss, you must keep track of your inventory.

Inventory management helps companies manage their stocks in real-time and reduce waste by ensuring that each product is available when needed. It also allows them to make informed decisions about what products they should sell, ensuring they have enough supply at all times.

Is there inventory management in Shopify?

Shopify has a built-in inventory management system that allows you to track your inventory levels in real-time. In addition, you can set up alerts so that when certain thresholds are reached, you’ll be notified of the situation and have the opportunity to take action before it becomes too severe.

Inventory reordering is another useful feature available on Shopify. This helps ensure that no items get left behind or go unsold because they haven’t been ordered yet!


The eCommerce inventory manager is responsible for managing a company’s inventory. This includes all the items that are in stock, as well as those that need to be ordered. In eCommerce businesses, this can include shipping products directly from manufacturers or wholesalers. Also, storing products in warehouses worldwide, so they’re ready when customers order them online – or even managing end-of-life products, so they go smoothly before they get sold!


Picture of Zeeshan Riaz <br> <span class="designation">Chief Operating Officer</span>
Zeeshan Riaz
Chief Operating Officer

With education and experience in IT. Law and E-commerce industry, I have successfully helped more than 250 E-commerce businesses worldwide to reduce their operational cost with cutting edge eCommerce Marketing Services. I do manage a team of more than 250 people team which includes Amazon, eBay, Shopify, website development, SEO and SMM experts.

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