Step-by-Step Guide: How to Change Your Email on Amazon

Your Amazon account is connected to many essential services — orders, Prime membership, Kindle books, Alexa devices, and more. Suppose you’ve changed your email address or simply want to use a different one. In that case, it’s important to update it on Amazon so you don’t miss important notifications about your orders, subscriptions, or account security. To change your email on Amazon, go to your account’s Login & Security settings, enter your new email, and verify it to update instantly.

Changing your email address on Amazon is straightforward, but it must be done carefully to avoid any login or verification issues. This step-by-step guide will walk you through the process.

Why You Might Need to Change Your Amazon Email

• You’ve switched to a new email provider.
• Your current email address has been compromised.
• You want all online shopping notifications in one account.
• You’re moving from a work email to a personal email.

Step-by-Step Process

Step 1: Log In to Your Amazon Account

1. Visit Amazon.com (or your country’s Amazon site).
2. Click Sign In at the top right.
3. Enter your current email and password.

Step 2: Access Your Account Settings

1. Once logged in, hover over Accounts & Lists at the top right of the homepage.
2. Click Account from the drop-down menu.
3. Under the Amazon account settings section, select Login & security.

Step 3: Verify Your Identity

Amazon may require you to verify your identity before making changes.

• You might be prompted to enter your password again.
• In some cases, Amazon will send a One-Time Password (OTP) to your current email or phone number.
• Enter the OTP when prompted.

Step 4: Edit Your Email Address

1. In the Login & Security page, locate the Email section.
2. Click the Edit button next to your current email address.
3. Type in your new email address.
4. Confirm by entering your Amazon account password.

Step 5: Confirm the Change

• Amazon will send a verification email to your new email address.
• Open that email and click the verification link.
• Once confirmed, your Amazon account will be linked to your new email.

Step 6: Test Your New Login

• Log out of Amazon.
• Try signing in with your new email address and the same password.
• Ensure you can access your orders, subscriptions, and account details without any issues.

Common Issues When Changing Your Amazon Email

Even though the process is simple, sometimes users run into small issues. Here’s how to fix them:

1. Not Receiving the Verification Email

• Check your Spam or Junk folder.
• Ensure you typed your new email address correctly.
• Add no-reply@amazon.com to your email’s safe senders list and request another verification email.

2. Forgotten Password

If you can’t remember your password during the change:

1. Click Forgot your password? on the login page.
2. Follow the prompts to reset it using your registered phone number or old email.

3. Two-Step Verification Problems

• If you have Two-Step Verification enabled, Amazon will send a code to your registered phone or authenticator app. Make sure you have these handy before starting the change.
• If you’ve lost access to your registered device, you may need to contact Amazon customer service for identity verification.

How Changing Your Email Affects Other Amazon Services? 

Changing your email updates the primary contact for your entire Amazon ecosystem, including:

• Amazon Prime – membership details, renewal reminders, and exclusive deals.
• Kindle & Audible – book purchases, audiobook subscriptions, and library syncing.
• Amazon Alexa – voice shopping, device control, and notifications.
• Amazon Business Accounts – invoices, purchase orders, and team notifications.

Pro Tip: After changing your email, log in to any Amazon-related app with your new credentials to avoid sync errors.

Keeping Your Amazon Account Secure After the Change

Changing your email is a good opportunity to review your account’s security:

1. Update Your Password – Choose a strong, unique password.
2. Enable Two-Step Verification – Adds an extra layer of security to prevent unauthorized access.
3. Review Login Activity – In your Amazon account settings, check for suspicious sign-ins.
4. Update Recovery Options – Make sure your phone number is correct in case you need to recover your account.

When to Contact Amazon Support?

If you:

• Can’t verify your new email.
• No longer have access to both your old email and phone number.
• Suspect unauthorized changes to your account.

You can contact Amazon Customer Service via:

• Help Center on the Amazon website.
• Live Chat through the app.
• Phone Support (availability varies by country).

Step-by-Step Guide for the Amazon Mobile App

Many Amazon users shop primarily through the mobile app. Here’s how to change your email directly from your smartphone:

1. Open the Amazon App

• Tap on the three-line menu (☰) in the bottom or top navigation bar, depending on your app version.

2. Go to Account Settings

• Scroll down and tap Your Account.
• Under Login & security, select Email.

3. Verify Your Identity

• You may be asked to re-enter your password.
• If Two-Step Verification is on, enter the code sent to your phone.

4. Enter Your New Email

• Type your new email address and confirm it by re-entering your password.

5. Verify and Save

• Open your new email inbox, find the verification link from Amazon, and click it.
• Your email is now updated for all Amazon services linked to your account.

Why It’s Important to Keep Your Amazon Email Current?

Changing your Amazon email is more than just an administrative step — it’s a security and convenience measure:

1. Avoid Missed Notifications – Order tracking, refunds, or Prime benefits all rely on email alerts.
2. Prevent Account Lockouts – If your old email stops working, you could lose access to your account recovery options.
3. Enhance Security – If your email is compromised, updating it quickly helps prevent unauthorized access.
4. Stay Organized – Keep your shopping receipts and order updates in the email account you check regularly.

Update Saved Logins on Other Devices

After changing your Amazon email, remember to update your saved login information:

• Web browsers (Chrome, Safari, Firefox, Edge) – remove the old saved Amazon login and add the new one.
• Password managers (LastPass, 1Password, Bitwarden) – update your Amazon entry.
• Shopping apps linked to Amazon Pay – change your login so you can continue to use Amazon as a payment method without interruptions.

Amazon Email Change and Business Accounts

If you’re using Amazon Business, changing your email may require extra verification:

• Ensure your business admin approves the change (if applicable).
• Update your contact details in any shared team accounts so all colleagues receive notifications.
• Reconfirm your tax and billing details after making the change to avoid invoice delivery issues.

Final Thoughts

Finally, the blog has answered your question: how do I change my email on Amazon? Changing your email on Amazon is a straightforward process that takes only a few minutes, but it’s an essential step in keeping your account up-to-date. Whether you’re switching to a new email provider or upgrading to a more professional address, or following the right steps, it ensures a smooth transition.

FAQS 

How do I change my email on Amazon?

To change your email on Amazon, log in to your account, go to Accounts & Lists – Account – Login & security, and click Edit next to your current email. Enter your new email, verify it through the link sent to your inbox, and your account will be updated.

Can I update my Amazon account email?

Yes, you can update your Amazon account email anytime through your account’s Login & security settings. The change is immediate once you verify your new email, and all your account details, orders, and subscriptions will remain intact.