Amazon Seller Central Dashboard: A Step-by-Step Walkthrough

Amazon seller central dashboard explained

Table of Contents

Amazon Seller Central is the platform where sellers manage all of the information for their products. From product listings and inventory to pricing, they handle everything here. It’s a powerful tool for anyone looking to sell on Amazon. In this blog, we have explained the Amazon Seller Central dashboard. Also, this blog explains how you can easily navigate and use the platform.

Amazon seller central dashboard explained

1. Logging In and Accessing Seller Central

To get started, head to Amazon Seller Central and log in with your Amazon seller account credentials. If you don’t have an account, you can create one by signing up. Once logged in, you will be taken to the Seller Central homepage. Once you open the home page, you can access everything related to selling on Amazon.

2. Understanding the Seller Central Dashboard

The Seller Central dashboard is divided into several key sections. Let’s break down each one.

Home Tab

The Home tab is the first page you see after logging in. It provides a summary of key metrics, including:

  • Sales: Total sales in a specific period, usually a 30-day view.
  • Orders: The number of orders you have received.
  • Account Health: Your performance metrics, including customer feedback, returns, and late shipments.

Performance Tab

The Performance tab gives you access to important metrics about your account’s standing on Amazon. Here, you can view:

  • Account Health includes your late shipment rate, policy violations, and customer feedback score.
  • Customer Feedback: Read reviews and ratings left by customers and respond to any issues.
  • A-to-Z Guarantee Claims: View customer claims and learn how to resolve them.

This section is vital for maintaining a healthy account and ensuring your seller rating stays strong.

Inventory Tab

The Inventory tab is where you manage your products. Here, you can:

  • Manage Inventory: View and update your product listings. You can edit product details, change prices, and monitor stock levels.
  • Add a Product: If you want to list a new product, this section allows you to add it manually or via bulk upload.
  • FBA Inventory: If you use Fulfillment by Amazon (FBA), this section shows your products stored in Amazon’s warehouses and their performance.

Pricing Tab

Pricing is key to your success on Amazon. Under the Pricing tab, you can:

  • Manage Prices: Adjust pricing for individual products or set rules for automatic pricing changes based on competitors’ prices.
  • Automate Pricing: Utilize Amazon’s automated pricing tool to maintain competitive pricing.

The right pricing strategy can significantly affect your sales, so monitoring this tab is essential.

Orders Tab

Under the Orders tab, you can:

  • Manage Orders: View and fulfill new orders. You can also cancel orders or issue refunds if necessary.
  • Manage Returns: View any returned items and take appropriate action.
  • Order Reports: Generate reports on orders for analysis or tax purposes.

Advertising Tab

If you are running Amazon ads, this is where you can manage them. Under this tab, you can:

  • Create and Manage Campaigns: Set up Sponsored Products, Brands, and other ad types to increase visibility and sales.
  • View Ad Performance: Monitor your ads’ performance, track spending, and adjust your campaigns as needed.

Reports Tab

The Reports section provides detailed insights into your performance and sales data. Key reports include:

  • Sales Reports: Track your daily, weekly, or monthly sales.
  • Fulfillment Reports: View inventory levels, shipments, and FBA performance data.
  • Financial Reports: Access your payment history and transaction details for accounting purposes.

This tab is vital for understanding the numbers behind your business and identifying areas for improvement.

Settings Tab

The Settings tab is where you configure your account settings, including:

  • Account Info: Manage your business name, tax information, and bank account details for receiving payments.
  • Shipping Settings: Set your shipping rates, policies, and preferences for fulfillment.
  • Payment Settings: Adjust your payment methods, including how and when you’ll receive payouts from Amazon.

3. Managing Your Account Health

One of the most critical aspects of your Amazon seller experience is keeping your account in good standing. This means avoiding policy violations, providing excellent customer service, and shipping orders promptly.

In the Account Health section, you can monitor:

  • Late Shipment Rate: The percentage of orders shipped after the promised date.
  • Order Defect Rate (ODR): The percentage of orders with issues like negative feedback or A-to-Z claims.
  • Customer Service Performance: Ratings related to how well you’re addressing customer concerns.

Make sure to resolve any issues quickly to avoid account suspensions.

4. Using Amazon FBA

If you’re using Amazon FBA, you’ll want to check the FBA Inventory section regularly. This allows you to:

  • Monitor Inventory Levels: Check your stock levels in Amazon’s warehouses and restock as needed.
  • Manage Shipments: Create shipments to send products to Amazon’s fulfillment centers.
  • View FBA Fees: See the fees associated with storage and fulfillment so that you can factor them into your pricing strategy.

FBA can significantly improve your delivery speed and customer experience, but it comes with its own set of fees, so it’s essential to track them.

5. Key Metrics to Watch in Seller Central

While navigating the dashboard, keep an eye on a few key metrics that will help guide your business decisions:

  • Sales Performance: Regularly track your sales, including the number of orders, conversion rate, and revenue.
  • Inventory Levels: Always monitor your stock to avoid running out or overstocking.
  • Customer Feedback: This is crucial for your reputation on Amazon. Respond to customer inquiries and resolve complaints quickly.
  • Advertising Metrics: If you’re running ads, evaluate your campaigns using metrics like Return on Advertising Spend (ROAS) and ACoS (Advertising Cost of Sales).

Conclusion: 

In short, the above blog has fully Amazon seller central dashboard explained. Navigating Amazon Seller Central can be daunting initially, but with patience and understanding, you’ll soon be equipped. From managing inventory to creating compelling ad campaigns, Seller Central is designed to support your growth as a seller. By tracking your performance and complying with tax regulations, you’ll set yourself up for long-term success.

By staying organized and continuously refining your strategy, Amazon Seller Central can be a powerful tool. Urtasker is the best agency to help you effectively achieve your business goals and grow your brand. Thus, you can trust them by handing all of your work and working on other aspects of your brand. 

FAQS 

1. What is Amazon Seller Central?

Amazon Seller Central is the platform that allows sellers to manage their products, orders, and account settings on Amazon. It provides tools for listing products, tracking sales, and managing inventory. Additionally, it also allows you to run advertising campaigns, making it essential for anyone selling on Amazon.

2. How do I add a product to Amazon Seller Central?

To add a product, log in to your Seller Central account, go to the Inventory tab, and click Add a Product. You can search for the product in Amazon’s catalog or create a new listing by providing product details like title, description, and price.

3. How do I track my sales on Amazon Seller Central?

Sales can be tracked in Seller Central’s Home tab, where you’ll see key metrics like total sales, number of orders, and revenue. You can also use the Reports tab to generate detailed sales reports for specific time periods, helping you monitor your business performance.

4. What is Amazon FBA, and how does it work in Seller Central?

Fulfillment by Amazon (FBA) allows sellers to store their products in Amazon’s warehouses, where Amazon handles storage, shipping, and customer service. In Seller Central, you can manage your FBA inventory, create shipments, and track performance under the Inventory and FBA Inventory tabs.

5. How can I ensure my Amazon Seller Central account stays in good standing?

To maintain a healthy account, monitor your performance metrics such as late shipment rate, order defect rate, and customer feedback. Adhere to Amazon’s policies, respond quickly to customer issues, and ensure timely order fulfillment. This is a great way to avoid account suspensions or policy violations.

Picture of Zeeshan Riaz <br> <span class="designation">Chief Operating Officer</span>
Zeeshan Riaz
Chief Operating Officer

Zeeshan Riaz is a seasoned e-commerce seller and Chief Operating Officer at Urtasker. Having built and managed his own brands, he understands firsthand the challenges sellers face. Zeeshan has helped over 500 businesses scale across Amazon, Walmart, eBay, Shopify, and TikTok Shop, leading a team of 150+ experts focused on streamlining operations, reducing costs, and driving multi-channel growth.